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Frequently Asked Questions

At Barnstable Dog Care, we understand you may have questions about our services. We’ve compiled a list of frequently asked questions to provide you with clarity and peace of mind when choosing us for your dog care needs.

What dog care services do you offer?

We offer professional dog walking, drop-in visits for feeding and play, and house sitting services for dog owners.

How do I book a service with Barnstable Dog Care?

You can book a service through our website, by phone, or by emailing us. We recommend booking in advance to ensure availability.

What is your cancellation policy?

We require a 24-hour notice for cancellations. Cancellations made less than 24 hours before the scheduled service may incur a fee.

Are your services insured?

Yes, all our services are fully insured for your peace of mind and the safety of your pet.

How are your employees vetted?

All our employees undergo thorough background checks and are trained in pet care and safety.

Can I meet my dog walker or pet sitter beforehand?

Absolutely! We encourage meet-and-greets to ensure you and your pet feel comfortable with our caregivers.

What happens in case of an emergency?

In the event of an emergency, we will promptly contact you and take your pet to the vet if needed. We always have an emergency contact protocol in place.

Do you provide updates during the service?

Yes, we provide regular updates and photos of your pet during our service, so you can stay informed and reassured.

What areas do you serve?

We primarily serve the lower half of Cape Cod, within a 25-minute drive from our base in Hyannis, MA.

How can I provide feedback or make a complaint?

We welcome your feedback. You can contact us directly through phone, email, or our website. We are committed to addressing any concerns promptly.

Didn’t Find Your Question?

If your question wasn’t answered here, please don’t hesitate to contact us for more information. We're here to help you with all your dog care queries.

Schedule a Call with Barnstable Dog Care Today!

We're here to answer all your questions about our dog walking, pet sitting, and house sitting services. At Barnstable Dog Care, we understand that every dog and every situation is unique. That's why we're committed to providing personalized responses to all your inquiries.

Schedule Trusted Dog Walkers and Sitters on Cape Cod, MA

Ready to book our services or have questions? We're here to help! Fill out our easy online contact form, and we'll get back to you promptly. Alternatively, drop by our office at 396 Main Street, Hyannis, MA, for a personal consultation. At Barnstable Dog Care, we're always eager to meet new friends – both human and canine!

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Reviews from Our Happy Clients

Well, our happy clients' owners. Client satisfaction is a top priority for our company, so we're super grateful for all the positive feedback from the dog owners we've had the opportunity to work with.

Two happy adult black lab dogs walking along the seashore

Why Choose Us?

  • Insured and Safe: Your pet's safety and your peace of mind are paramount. Our services are fully insured, and we take every precaution to ensure the well-being of your beloved dog.
  • Trusted Professionals: Every member of our team is thoroughly vetted with background checks, ensuring your dog is in the safest and most loving hands.
  • Personalized Care: We understand that every dog is unique. That's why our services are customized to meet the individual needs of your furry friend, ensuring they receive the best possible care.
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